Shipping Policy
Orders placed through the Recovera platform are processed and shipped within 1-5 days using a network of trusted local drivers. While we strive for timely delivery, actual delivery times may vary due to local conditions, the type of product and its availability in the local shop at the time of purchase.
Returns and Cancellations
Given the specific nature of the services and the immediate use of funds for designated projects, all transactions made through the Recovera platform are final. Refunds or cancellations are not typically possible. However, in cases of non-delivery or significant service discrepancies, customers are encouraged to contact our customer support within one week timeframe for resolution.
Liability for Shipments
The platform claims the liability only for the loss or damage that may occur during shipping. Any claims for non-delivery or damage must be directed towards the platform customer services as per the instructions provided at the time of purchase, and the platform will facilitate the process between the shipping agent and the customers.
Amendments to Shipping and Returns
The platform reserves the right to amend the shipping and returns policies at any time. Customers are advised to review these policies periodically to stay informed of any changes